AppearWeb Jury Internet Appearance System

Jury offices spend hundreds of man-hours preparing questionnaire and summons forms to begin qualifying people for jury service. Even more hours are spent processing these forms when they are returned. Less than half of Questionnaire respondents typically qualify automatically, and all the exceptions must be manually reviewed, sorted, and re-keyed. All summons responses must be manually entered to capture phone numbers, occupations, and personal information relevant to the court.

What if respondents could do most of this work for you? Recipients update their own personal information using the Internet, answer personal and qualifying questions themselves, and all of this information is updated directly to your host jury management system. Summoned jurors can check their reporting status online or submit a detailed excuse request by e-mail, and serving jurors print their own service verification forms. All of this is possible.

The Appear Web software increases the productivity of your court and improves customer service. Jury staff can focus on important issues instead of tedious forms processing. All Web components include a comprehensive set of reports and charts for your jury office to track online activity. Jury staff can view all completed Questionnaire/Summons responses in summary and detail. Report information can be filtered and sorted in a variety of ways. The Appear Web applications also track uncompleted forms so you can analyze web site effectiveness and quickly identify problem areas or suspicious activity.

Appear Web Benefits

• Reduce Jury Office Workload � The Online Questionnaire/Summons Response eliminates long hours spent manually opening, sorting, processing, reviewing, and re-keying mailed-in forms. The Reporting Instructions Module can eliminate time spent preparing, printing and mailing written responses for postponement or excuse requests. Since complete, concise information is received by the jury office, time spent on the phone clarifying details is drastically reduced.
• Improve Jury Customer Service � Our interview-style questions reduce a complicated, somewhat intimidating, small-print form into a series of easy-to-understand questions with context-sensitive help available on every page. If jurors prefer using the Internet instead of the telephone, they can view and print their reporting instructions/status and Certificate of Service at their convenience.
• Integrate with Your Existing Jury Management Database � AJIS can submit all online Questionnaire/Summons data directly into your existing jury management system. All online data submissions are logged and tracked to allow you to monitor the original host data and the online data as needed.
• Manage Web Productivity � With the purchase of AJIS Support, any fine tuning needed to increase the productivity of your court�s Appear Web is covered at no extra charge.