Services
VoiceMetrix focuses on custom solutions and superior customer service. We have provided complete computer telephony (CTI) development for many large call centers. Our software development includes interactive voice response systems, screen-pops, screen-phones, real-time performance reporting, and customer database integration. Our services include:

  • Interactive Voice Response System Software
  • IVR Menu Scripting, Implementation, Training, and Annual Support Programs
  • Speech Recognition and Text-to-Speech System Development
  • Custom CTI Solution Development
  • Technical Call Center Consulting