|
|
AJIS Tips
Use A Bulletin Message For Jurors Who Call Too Early
It never fails! You have instructed jurors to call in after 5:00 p.m. on Friday
evening, but at 2:00 p.m., while you are still updating their instructions, AJIS
is receiving calls from them. They are calling too early and hearing old, incorrect
instructions! To avoid this you can create and record an Ad hoc Bulletin message
something like: "The Jury Information System is currently being updated and is unavailable.
Please call back after 5:00 p.m. for your updated reporting instructions."
You can turn this Bulletin on and off manually while you are updating juror instructions,
or schedule it to turn on and off automatically, on whatever day(s) you choose at
whatever time period you choose. (You might want to schedule it to turn on every
Friday, from 1:00 p.m. to 5:00 p.m.) Either way, when the jurors call too early
they will hear your Bulletin message telling them to call back later. Then when
they call back later they will hear their correct, updated instructions.
(Note: The automatic scheduling of Bulletins is set in the bottom
section of the Bulletin Messages screen. For more detailed instructions on
using this feature, see the AJIS Users Guide, Section 6, Bulletins and Section 7,
Ad hoc Messages.)
|