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AJIS Tips
Use Ad hocs To Change Inbound Instructions From Home
There are times when trials settle or change while the office is closed, such as
over the weekend. When this happens the selected jurors must be informed of their
reporting instruction changes. Instead of assigning a pre-recorded "Scheduled To
Appear" message and returning to the courthouse to re-assign a different pre-recorded
message, you can create and assign a similar Ad hoc message and use your home phone
to record over it with new reporting instructions.
For example, suppose you anticipate that a specific trial might settle over the
weekend. You begin by creating and recording an Ad hoc Inbound Reporting Instruction
message very similar to the pre-recorded "Scheduled To Appear" message. You might
include instructions for the juror to call back again Sunday evening. You then assign
this message to just the selected group of jurors for that trial. If you do receive
word during the weekend that the trial settled (or was re-scheduled, etc.), you
can call into AJIS using the Remote Administration phone line and re-record over
the same assigned Ad hoc message with new juror instructions. Then, when the jurors
call back as directed, they receive their new instructions.
(Note: To use Ad hoc messages you need a touch-tone phone, the Remote
Administration phone number and your Remote Administration Password. For more detailed
instructions on using either of these features, see the AJIS Users Guide, Section
7, Ad hoc Messages and Section 8, Remote Administration.)
We suggest that you note the number of the Ad hoc message you have assigned to the
selected jurors before you leave the office for the evening and listen to (or "review")
the message from home before you record over it to be sure that you
have the correct one. (Refer to the Remote Administration Call Flow in Section 8,
Remote Administration)
When you return to the jury office on Monday, remember that the typed text for that
Ad hoc message will still be the "Scheduled To Appear" text. You should delete,
or correct the text for that Ad hoc message so that all jury office members (even
those in other divisions) know what the recorded message really says.
Web UsersThe specific illustration above will not work in quite the same way for AJIS Web users since they will only see the original typed text. For this application, you might type a slightly different message into the Ad hoc message text box. For example, you might tell the jurors that because their reporting instructions may change, they must CALL into AJIS using a touch-tone phone on Sunday evening to receive any updated instructions. Once you are comfortable with these features and understand the concept of Ad hoc messages and the Remote Administration feature, you can be even more creative. Use AJIS however it best fits your needs. |