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Interactive Voice Response
VoiceMetrix offers customer-based or cloud-based custom Interactive Voice Response (IVR) systems with inbound and/or outbound calling and voicemail options. Our cloud-based solutions have virtually unlimited inbound calling capacity and outbound calling up to 3 calls/second. Customer-based systems run on Microsoft servers and ranging in capacity from 4 lines to 24 lines with analog or ISDN/PRI connectivity to your local PBX or carrier equipment.
We specialize in custom data integrations for access to your host data including SQL database access (MS SQL, Informix, Oracle, MySQL, others), JSON/REST connectivity, or text/csv file imports.
All IVR solutions offer comprehensive call reporting and accounting information.